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Instructional and Classroom Support Technician 2 - Automotive Technology
Green River College
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Details
Posted: 21-Apr-26
Location: Main Campus - 12401 SE 320th Street Auburn
Internal Number: 5314289
Act as a liaison between automotive customers, students, and faculty. Inputs service tracking to an electronic system that mirrors industry. Maintains Automotive tool room and provides tools and supplies to support students for Automotive instruction.
ABOUT THE COLLEGE:
Green River College's student body is made up of approximately 41% Academic Transfer students, 34% Professional-Technical students, 15% Adult Basic Education student, and 3% Applied Bachelor degrees. Green River College has four campuses, including the main campus in Auburn, Washington, with satellite campuses in Kent, downtown Auburn, and Enumclaw. Green River programs serve high school graduates, Running Start students (dual enrollment in local high schools and the college), those seeking retraining for the workforce, international students, students learning English, and Continuing Education students. Green River's service areas are increasingly ethnically diverse, comprising African Americans, African immigrants, Asian Americans, Asians, Latinx, Native Americans, Pacific Islanders, and Middle Eastern Americans, among other communities.
COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:
We commit to be an anti-racist institution where all students, faculty, and staff receive the access, resources, and services needed to achieve their educational, career, and personal goals. Green River College makes social and economic justice, equity, and inclusion our highest priorities.
The Green River College definition of equity encompasses all identities, including but not limited to race, ethnicity, economic status, gender identity, sexual identity, disability, religion/spirituality, immigration status, age, and culture. We understand individual needs vary widely, and the effects of discrimination and historical oppression must be taken into account while aiming for equitable opportunities and outcomes for all.
Manages Automotive tool room workflow, operation, and organization. Provides tools, equipment, and supplies needed for students, instructors, and projects; helps maintain equipment, tool service, and ensures tools are properly calibrated; prepares equipment, tools, and materials for class projects and demonstrations as requested by instructors; assists instructors, staff, and students in the laboratories and classrooms.
Monitor laboratories to ensure compliance with safety protocols and policies; assists in the development and practice of safe laboratory procedures. Ensure students are equipped with and properly using PPE (Personal Protective Equipment).
Operates and performs routine maintenance and repairs on laboratory and demonstration instruments and equipment; may assist in instructing students, instructional aides, and faculty in the use of equipment
Maintains adequate stock levels of all inventory and supplies; follows through on proper purchasing procedures; orders equipment, tools, and supplies for the Automotive program as needed
Creates/manages Automotive repair orders, invoices, and estimates; ensures accurate interpretation of technician (student) notes and the inputting of notes into repair orders; conducts vehicle parts ordering, quotes, and scheduling of appointments; performs customer service in person, through email, and via phone; accurately communicates between students, instructors, staff, vendors, and customers.
Coordinates and relays the status of student projects, status of customer vehicles, and status of school vehicles between multiple class periods; monitors the progress of customer and school vehicles; ensures customer vehicles are completed in a reasonable amount of time and that students have all parts, tools/equipment, and supplies needed to diagnose and repair vehicles
Organizes, files, and archives student files, customer repair orders/receipts, and part/equipment invoices
Organizes, promotes, coordinates, and assists in conducting specific programs and resources for students, to include letter writing/resumes, telephone etiquette, tutoring, scholarships, training, testing, counseling, job openings, and public relations work; advises in technical subject matter in areas of automotive; prepares students to enter the work force
May assist, as needed, with laboratory and classroom projects
Green River College has four locations, including the main campus in Auburn and satellite learning centers in Kent, downtown Auburn, and Enumclaw. Green River programs serve high school graduates, high school completion students, Running Start students (dual enrollment in local high schools and the college), those seeking retraining for the workforce, international students, students learning English, and Continuing Education students. Green River’s service areas are increasingly diverse.