Class Code: 02422400

CLASS DEFINITION:

GENERAL STATEMENT OF DUTIES: To perform responsible technical work providing information, publication, resource, reference, and other statewide centralized information/library/communications services; to process data through electronic networks and the Internet using word processing, the World Wide Web (WWW) and other software programs; and to do related work as required.

SUPERVISION RECEIVED: Works under the supervision of a supervisor with considerable latitude
for the exercise of independent judgment and initiative; work is reviewed through conferences and reports.

SUPERVISION EXERCISED: Supervises and reviews the work of technical and support personnel assigned to assist

ILLUSTRATIVE EXAMPLES OF WORK PERFORMED:

• To perform responsible technical work providing information, publication, resource, reference and other statewide centralized information/library/communications services.
• To process data through electronic networks using word processing, the WWW and other software
  programs.
• To answer requests and provide information on a wide variety of services and programs.
• To make important and routine contacts with the public, state officials, employees, etc.
• To establish and maintain a publications schedule for agency publications in both electronic and printed formats.
• To prepare information service documents for publications using various formats.
• To compile and maintain web pages for publication on statewide web sites.
• To participate in the design of agency web pages.
• To prepare camera-ready copy for flyers, reports, and other publications.
• To update and maintain online files of current materials for distribution.
• To answer questions regarding agency programs, policies, and services.
• To supervise and review the work of staff assigned to assist.
• To do related work as required.
• To perform responsible technical work providing information, publication, resource, reference, and other statewide centralized information/library/communications services.
• To process data through electronic networks using word processing, the WWW, and other software programs.
• To answer requests and provide information on a wide variety of services and programs.
• To make important and routine contacts with the public, state officials, employees, etc.
• To establish and maintain a publications schedule for agency publications in both electronic and
  printed formats.
• To prepare information service documents for publications using various formats.
• To compile and maintain web pages for publication on statewide web sites.
• To participate in the design of agency web pages.
• To prepare camera-ready copy for flyers, reports and other publications.
• To update and maintain on-line files of current materials for distribution.
• To answer questions regarding agency programs, policies and services.
  
• To supervise and review the work of staff assigned to assist.
  To do related work as required.

REQUIRED QUALIFICATIONS FOR APPOINTMENT:

KNOWLEDGES, SKILLS, AND CAPACITIES: 

• A working knowledge of state government, services, and programs
• A working knowledge of word processing and other computer applications
• A working knowledge of the operation of computer equipment and peripherals, and the ability to operate and make minor repairs to such equipment
• The ability to organize and present data in formats applicable to the user
  needs
• The ability to compile reports
• The ability to establish and maintain effective working relationships
  with staff, other governmental agencies, and the public
• The ability to supervise and review the work of technical and support personnel
• And related capacities and abilities.

EDUCATION AND EXPERIENCE:

• Education: Such as may have been gained through graduation from a college of recognized standing , including or supplemented by courses in computer science; and
• Experience: Such as may have been gained through: considerable employment in a position providing information to the public or in a clerical position involving the use of word processing equipment and other software programs.
• Or, any combination of education and experience that shall be substantially equivalent to the above education and experience.

About Community College of Rhode Island

The Community College of Rhode Island is the states only public comprehensive associate degree-granting institution. We provide affordable open access to higher education at locations throughout the state. Our primary mission is to offer recent high school graduates and returning adults the opportunity to acquire the knowledge and skills necessary for intellectual, professional and personal growth through an array of academic, career and lifelong learning programs. At CCRI, we are committed to building an inclusive and diverse campus community. We strive to hire and retain culturally competent faculty and staff members who reflect the demographics of our state and our increasingly diverse student population. We believe that our diversity is our strength. We celebrate, support and thrive on the diverse experiences, backgrounds, and perspectives that are represented across our four campuses. We are OneCCRI, working together to prepare learners to achieve their highest potential. To learn about what employees value at CCRI and what it means to work here, please read about our Guiding Principles and watch videos of our employees doing what they do best: https://www.ccri.edu/equity/culture/guidingprinciples.html

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