Senior Campus Communications Technician

Position Purpose
The primary objective of this position is to provide support to the Mail & Copy Center Supervisor in regard to mail sorting and distribution, operating various machines, and providing great customer service to students, NEC employees, and outside vendors. This position will also have responsibilities to answer the main phone lines, answer general questions by the caller, and transfer calls to the appropriate departments.

Essential Duties Summary

• Sorting and distribution of mail;
• Administrative support to Mail & Copy Center Supervisor. Update and maintain student combination list;
• Manage postage charge billing. Maintain electronic spreadsheet for postage charge backs to departments;
• Operation of various machines, including Postage Meter, Fax, Folder/Inserter, Neo-Track, Copiers, Cash Register;
• Answer College main phone line, answer general questions, and transfer calls to appropriate departments;

Customer service;

Required Qualifications
Education/Licensure

• Associate's degree preferred

Experience

• 1-3 years' general mail room or office experience required
• Answering busy phone system

Skills and Knowledge

• Microsoft Office products
• Ability to multi-task
• Excellent customer service and phone presence

Preferred Qualifications


To apply, visit https://nec.peopleadmin.com/postings/4486

New England College prohibits discrimination on the basis of race, color, creed or religion, national origin, sex, sexual orientation, age, marital status, pregnancy, veteran's status or disability in regard to treatment, access to or employment in its programs and activities, in accordance with federal and state laws and regulations. In compliance with the Americans with Disabilities Act (ADA), individuals with disabilities needing accommodation should contact the ADA Compliance Officer.
New England College is committed to providing equal opportunity in all conditions of employment and creating a welcoming and supportive environment that celebrates diversity. If an imbalance is found to exist, the College will make good faith efforts to recruit, hire and promote persons underrepresented in the workplace.








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